Case Studies
4 min read

Sell Before You Build: 3 Companies That Perfected the Art of Pre-Selling

Charlie Brook
Co-Founder & CEO

For many SaaS founders, the instinct is to pour endless time and resources into building the perfect product before putting it in front of potential customers. But what if there was a better way? What if you could validate your idea, secure revenue, and build exactly what your customers need—all before writing a single line of code?

Pre-selling a product is not only a smarter approach but also a proven one. Let’s dive into three standout examples of companies that sold the idea first, de-risked their ventures, and built thriving businesses.

1. Dropbox: Selling the Vision, Not the Code

The Challenge: File sharing and syncing was clunky and frustrating in 2007. Dropbox wanted to create a simple, user-friendly solution, but building such a product from scratch was an enormous undertaking.

The Pre-Sell Approach: Dropbox’s founder, Drew Houston, didn’t start by building the software. Instead, he created a simple explainer video that demonstrated the product’s functionality. The video showed how Dropbox could seamlessly sync files across devices, something no other tool was doing well at the time.

The video went viral among tech enthusiasts, resulting in 75,000 signups in a single day - all without a functioning product. This overwhelming demand validated the concept and gave the team confidence (and motivation) to move forward with development.

The Takeaway:

  • Focus on the problem. Dropbox didn’t have a product yet, but the problem they were solving was painfully clear to their audience.
  • Use simple, relatable storytelling. Their video made the concept tangible without technical jargon.
  • Test demand before investing. The surge of signups proved that people were ready to pay for a solution, even if it didn’t exist yet.

2. Zappos: The MVP That Started an Empire

The Challenge: Online shopping for shoes was unheard of in the late 1990s. Would people trust a website enough to buy something as personal as footwear without trying it on?

The Pre-Sell Approach: Instead of building a full-fledged e-commerce platform, Zappos founder Nick Swinmurn started with a Minimum Viable Product (MVP). He took photos of shoes from local stores, listed them on a basic website, and manually purchased and shipped them when someone placed an order.

This approach allowed Zappos to test whether there was demand for online shoe shopping before scaling up. Once the idea was validated, Swinmurn invested in inventory, logistics, and a full e-commerce platform.

The Takeaway:

  • Start scrappy. You don’t need a sophisticated product to validate demand, start with what you have.
  • Prove the concept. Zappos tested whether customers would buy shoes online before investing heavily in infrastructure.
  • Iterate based on feedback. The early interactions helped shape the full-scale platform.

3. Tesla: Building Excitement (and Revenue) Before a Single Car Was Made

The Challenge: Launching an electric vehicle is a monumental financial and engineering challenge. Tesla needed to generate funding and validate demand before bringing its cars to market.

The Pre-Sell Approach: Tesla made pre-orders a cornerstone of its strategy. For the Tesla Roadster, Model S, and subsequent models, the company offered customers the chance to reserve a car years in advance for a deposit. These deposits weren’t just a source of revenue; they were also a powerful signal of demand.

In 2016, Tesla revealed the Model 3 and opened pre-orders at $1,000 per reservation. Within a week, they had received over 325,000 deposits, equating to $325 million in pre-order revenue, all before a single car had been delivered.

The Takeaway:

  • Leverage exclusivity. By offering pre-orders, Tesla created excitement and a sense of scarcity around its products.
  • Showcase the vision. Tesla’s launch events and marketing materials painted an aspirational picture of the future, enticing early adopters to buy in.
  • Monetize demand early. Pre-orders provided cash flow to fund production while validating market interest.

Key Lessons for SaaS Founders

These case studies share common threads that every SaaS founder can learn from:

  1. Validate demand before building. Whether through videos, MVPs, or pre-orders, these companies ensured there was a market for their products before investing heavily.
  2. Solve a clear problem. All three examples focused on addressing pain points their audiences couldn’t ignore.
  3. Leverage storytelling. Whether through a viral video or a compelling launch event, each company communicated their vision in a way that resonated deeply with their audience.
  4. Iterate with real feedback. Pre-selling allows you to refine your product based on what your early customers actually want, saving time and resources.

How to Apply This to Your SaaS Startup

Pre-selling is a game-changing strategy for SaaS founders. Here’s how you can get started:

  • Create a demo or mockup. Use tools like Flowify to build interactive product tours or explainer videos that showcase your solution.
  • Test demand with a landing page. Set up a page that captures interest and offers early access or pre-orders for your product.
  • Focus on the story. Highlight the problem you’re solving and the transformation your product offers.
  • Engage your early adopters. Use their feedback to shape your product and ensure it meets real-world needs.

Pre-selling isn’t just about de-risking your business; it’s about building momentum and excitement that carries into launch day. Whether you’re creating the next Dropbox, Zappos, or Tesla, selling the idea first could be the smartest move you make.

Further reading