Insights
4 mins

You Can’t Assume Your Prospects Have an Imagination

Charlie Brook
Co-Founder & CEO

A few years ago, I tried to convince a friend to buy a standing desk. She spent hours every day slouched over her laptop, complaining about her back pain and sluggish focus. I’d made the switch months earlier and felt the difference immediately, so I launched into my pitch.

I explained how standing intermittently improved energy levels, how my productivity skyrocketed, and how my back pain had disappeared. She nodded, intrigued, but a week later, she bought an ergonomic chair instead.

The problem wasn’t that she doubted me. She just couldn’t picture herself using a standing desk. She had no mental image of how it would fit into her workflow, so she defaulted to what felt familiar.

This is the same mistake SaaS teams make every day.

You assume your prospects will “get it.” That they’ll see your product, connect the dots, and immediately recognize why it’s valuable. They won’t. That’s your job.

The Reality of SaaS Sales

  • Your audience isn’t sitting around imagining how your product fits into their business.
  • They won’t spend time mentally simulating how much easier their life will be with your tool.
  • If they don’t immediately grasp the value, they move on.

Your job isn’t just to show them the product. It’s to make them feel the problem so clearly that your solution becomes obvious.

Everyone Has an Imagination, Just Not for Your Product

People don’t walk around dreaming about new SaaS tools. They have an imagination, but they’re using it on things that already matter to them - how to hit their quarterly targets, how to impress their boss, how to keep investors happy.

They won’t use their imagination for your benefit unless you force them to care first.

Most SaaS teams assume their prospects will mentally “fill in the blanks” when they see a feature breakdown or a product demo. They think buyers will instinctively visualize how it fits into their workflow.

They won’t. And if you rely on them to do that work, you’ll lose them to an ergonomic chair.

The SaaS Sales Paradox: So Easy, Yet So Hard

SaaS should be easy to sell. You can show prospects the product in action, walk them through the features, and demonstrate real-time value.

But this is exactly what makes it hard.

If someone isn’t already convinced that they need a solution like yours, showing them a product tour does nothing.

Think about it. When was the last time you sat through a software demo for something you weren’t already actively considering?

That’s why feature-first sales pitches fail. Product screens don’t mean anything to someone who isn’t sold on the problem yet.

Selling SaaS isn’t about showing first. It’s about creating demand first.

How to Sell to People Who Aren't Imagining the Possibilities

1. Make the Pain Feel Real Before You Introduce the Solution

Most SaaS pitches start like this:

"We’re an AI-powered workflow automation tool that helps teams streamline their processes and improve efficiency."

This forces the prospect to imagine how that applies to them.

A better way:

"Right now, your team is wasting six hours a week on manual reporting, chasing approvals, and fixing errors. That’s over 300 hours a year - time that could be spent actually growing the business."

Now they feel the problem. The solution comes naturally after that.

2. Use Concrete Scenarios That Prospects Recognize

If your pitch is too abstract, your audience won’t see themselves in it.

Instead of saying, “Our platform helps you track and manage SaaS subscriptions,”

Say, “You just got another unexpected renewal charge for a tool no one on your team is even using. Sound familiar?”

People act when they recognize their own struggles in what you’re saying.

3. Frame Your Product as the Only Logical Choice

Instead of listing features, position your product as the only reasonable way to solve the problem.

Instead of:

"We help SaaS companies optimize their subscription spend."

Say:

"Most SaaS companies waste 30% of their budget on unused tools. If you don’t have full visibility into your stack, you’re probably one of them."

Once the pain is undeniable, the product becomes an obvious next step.

Your Job is to Close the Imagination Gap

If your content and outbound messaging assume that prospects will visualize how your product fits into their life, you’re making them do too much work.

The best SaaS marketing doesn’t rely on imagination. It makes the value undeniable.

  1. Create demand before you educate.
  2. Make the problem impossible to ignore.
  3. Spell out the transformation, don’t expect them to picture it themselves.

Your prospects won’t connect the dots for you. That’s your job.

How Flowify Helps

Most SaaS teams struggle to generate demand because they assume prospects will see the value for themselves. They won’t.

Flowify removes the guesswork by helping teams create high-impact, mobile-first content that forces their audience to stop, pay attention, and recognize the pain of not taking action.

1. Content That Sells, Not Tells

Flowify makes it easy to create reels, product demos, and webpages that demonstrate the problem and solution - without relying on prospects to fill in the blanks.

2. Mobile-First Content for Outbound Messaging

Your audience isn’t reading long whitepapers. Flowify helps you create fast, punchy, high-conversion content designed for outbound messaging, ensuring prospects see value instantly.

3. Analytics That Tell You What’s Working and What’s Not

If your content isn’t landing, Flowify’s analytics show you where prospects drop off, what’s driving engagement, and where to refine your messaging. Instead of guessing, you get clear insights to fix what’s broken and double down on what works.

If you’re tired of assuming your audience “gets it” and want to create content that actually moves people, Flowify was built for youYou Can’t Assume Your Prospects Have an Imagination.

Further reading